Quality Systems

Schecter contends that proper attention to the quality function in American industry can result in enormous economic benefits to companies, and can help prevent recessions in the US. In this volume he..

Perspectives in Total Quality studies customer response to corporate change in the quality era. Designed for practitioners, students, and academics, this book focuses on the current issues in tot..

Part I of Probability and Its Applications for Engineers explicates the theory and illustrates its use with concrete examples from such topics as quality control/acceptance sampling...teleph..

Current organizations underperform due to silo thinking. Artificial barriers frustrate efforts and perpetuate an organizational model no longer adequate for the complexity of the current business worl..

This book reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality professionals and the quality 'industry' - with its..

The quality tools and techniques that have been employed in the manufacturing arena can also be tailored to meet the needs of the technical community. Through the correct application of quality princi..

This book discusses the basic concepts and elements required for implementing a quality control management system in a foundry. It will be especially helpful for foundry personnel with limited quality..

Quality Dynamics for the Service Industry is the ideal guide for every service operations manager, from front-line supervisor to CEO.....For those who suspect that their operation is not at peak ..

Description “This is an important and timely book. Students of organizational behavior for the last 15 years have been asking how to integrate the technology of data gathering and data analysis w..

Risk is everywhere. It does not matter where we are or what we do. It affects us on a personal level, but it also affects us in our world of commerce and our business. This indispensable summary gu..

This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved..

Effective July, 2020, the USMCA (The U.S.-Mexico-Canada Agreement) has replaced 1993 NAFTA agreement as the prevailing Free Trade Agreement between the (3) countries. Many rules have been completely m..

The fifteenth edition of this influential book series is a tribute to the person and works of Dr. Joseph M. Juran. For over three-quarters of a century the quality discipline (which isn’t much older t..

The International Academy for Quality (IAQ) inaugurated the Best on Quality series in 1988. The latest volume investigates how quality and total quality management (TQM) will further advance in the ne..

The Black Belt Memory Jogger Second Edition is a low cost, easy to use, quick reference pocket guide that will help bring you Six Sigma success through the basic and advanced DMAIC tools that are used..