Quality Systems

The quality inspector is the person perhaps most closely involved with day-to-day activities intended to ensure that products and services meet customer expectations. The quality inspector is required..

The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and te..

The Green Belt Memory Jogger is a low cost, easy to use, quick reference pocket guide that will help bring you Six Sigma success through the DMAIC tools that are used in Green Belt projects. This new ..

This handbook explains how an organization can use a management system to both control and improve its safety or occupational health and safety performance. It provides guidance in building the OH&..

Defining the "Q" Word 1. Questing for the Best 2. The Roots of Quality: A Short History 3. The Global Picture: How America Stacks Up With Japan and Europe 4. Quality's Long, Hard Road 5. How to A..

Organizational Improvement is no longer a function of just management, and no longer only relevant in manufacturing industries. Truly world-class organizations implement improvement practices into eve..

Addressing individual effort in terms familiar to the quality professional, this book links the needs of the quality system to those of the individual-explicitly demonstrating a win/win situation of o..

Written for management and nonmanagement levels, this book presents a strategy for developing team oriented problem solving in total quality and just-in-time(JIT) environments. Advantages and disadvan..

Based on Dr. W. Edwards Deming's philosophy for the improvement of quality, productivity, and competitive position, this book is perfect for production, management science, statistics, and industrial ..

Total Quality Handbook provides practical, easy-to-use information for both students and practitioners in the field of quality management. Global competition and the ever-increasing expectations of cu..

Volume 8D - Problem Solving in 8 Disciplines Method, Process, Report Excerpt Introduction This volume describes the use of the 8D method for sustainable problem solving. It does not descr..

This book provides the vital elements from the vast body of knowledge of quality control-offering managers a timely, accessible account of this important subject. Supplying a thorough reading list th..

Preface Chapter 1 : Getting Started Chapter 2 : The Vision Chapter 3 : Top Management Commitment Chapter 4 : The Voice of the Customer Chapter 5 : Policy Management ; D..