The Best on Quality : Targets,Improvements,Systems, IAQ Book Series Vol. 5

Preface
About the Editor
Acknowledgments

Introduction: The IAQ National and International Quality Awards Project

Section I : IAQ Project Papers
Chapter 1. : The Deming Prize
Chapter 2. : American Quality Awards: Profiles in Excellence
Chapter 3. : The Malcolm Baldrige National Quality Award: Seven Years of Progress, 7000 Lessons Learned
Chapter 4. : Federal Quality Institute Awards for Federal Government Groups and Employees
Chapter 5. : NASA Excellence Award for Quality and Productivity
Chapter 6. : IIE Awards for Excellence in Productivity Improvement
Chapter 7. : RIT/USA TODAY Quality Cup Award for Individuals and Teams
Chapter 8. : The European Quality Award
Chapter 9. : The British Quality Award Scheme
Chapter 10. : The Scandinavian Quality Awards
Chapter 11. : Prix Qualite France
Chapter 12. : The Italian FONTI Quality Award for Small/Medium-Size Service Companies
Chapter 13. : Developing a National User-Friendly Certification and Awards Scheme
Chapter 14. : Preliminary Information on the Union for Czech and Slovak Quality Awards
Chapter 15. : Report on the Argentine National Quality Award Program
Chapter 16. : National Quality Awards: A Developing Country Perspective
Chapter 17. : A Critical Review of Methods for Quality Awards and Self-Assessment

Section II : Other Papers Dealing With Quality Awards
Chapter 18. : The Australian Quality Awards
Chapter 19. : Quality Award Criteria Signpost the Way to Excellence in Quality Performance
Chapter 20. : The Israeli Quality Award

Section III : Localized Quality Awards
Chapter 21. : Designing and Implementing a State Quality Award
Chapter 22. : How New York Launched a State Quality Award in 15 Months

Appendix A : State Quality Awards in Place
Appendix B : Foreign Quality Awards in Place
Appendix C : The International Academy for Quality
Index

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