The Quality Team Concept in Total Quality Control

Written for management and nonmanagement levels, this book presents a strategy for developing team oriented problem solving in total quality and just-in-time(JIT) environments. Advantages and disadvantages of various other strategies are discussed.
The text is loaded with examples from businesses throughout the world. It demonstrates how to apply team supported total quality control (TQC) and JIT tools to minmize costs throught all business functions, nonmanufacturing and manufacturing. By illustrating commonly shared problems and their solutions, author John M. Rayan will help your company save time as well as money.
In addition, the author's insight into responsibilities shared by different departments defuses the myth that quality is only the responsibility of the quality department.

Preface
Introduction
Chapter 1 : Basic TQC/JIT Concepts
Chapter 2 : Organizational and Team Concepts
Chapter 3 : System Implementation
Chapter 4 : Specialized Teams
Chapter 5 : Keeping a Focus on Cost Savings
Chapter 6 : Controlled Corporate Restructure
Appendices
References
Index

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