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This text provides an understanding of the manufacturing and operations functions as well as the processes of goods and service producers. Illustrating how operations relate to the rest of the organization, it will help readers develop a sense of managerial competence in making decisions in the design, planning, operation and control of manufacturing, production, and operations systems through examples and case studies. The text uses analytical techniques when necessary to develop critical thinking and to sharpen decision making skills. An accompanying website offers slides, lectures, Excel worksheets, and solutions to short and extended problem sets.
Preface
Chapter 1 : Introduction
Chapter 2 : Workload Assessment (forecasting)
Chapter 3 : Long Term Planning (Expansion of Facilities, Location, Layout)
Chapter 4 : Medium Term Planning (Planning for workforce, overtime, subcontracting - Aggregate Production Planning)
Chapter 5 : Short Term Planning (Scheduling)
Chapter 6 : Planning for Materials (Inventory Models)
Chapter 7 : Supply Chains and Distribution Planning
Chapter 8 : Quality Management
Chapter 9 : New Product Development
Chapter 10 : Project Management
Appendix A : Linear Programming and Solver
Appendix B : Simulation Models
Appendix C : Queuing Model
Index