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This book deals with the present and future situation with Quality and Safety management Systems (QMS and SMS). It presents new ideas, points to the basic misunderstandings in the two management systems, and covers a wide range of industries, as well as providing a practical assessment of scientific theory. It explains the fundamental misunderstanding of what Quality and Safety is from a practical point of view and how to improve them by integrating the two systems from the perspective that Quality-I is Safety-II.
Table of Contents
Abbreviations and acronyms. System. Quality-I. Safety-I. Natural Connection Between Quality and Safety. Safety-II. Real Life of Companies. Safety-II and Resilience Engineering. Future of QMS and SMS. Integrated Standard for QMS and SMS. Final Considerations.