The Six Sigma Black Belt Handbook

EXTREME SIX SIGMA : A new series that takes Six Sigma to the next level

The Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers--these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services.

Written by four instructors from the world-renowned Motorola University, this handbook provides the tools Six Sigma Black Belts and Master Black Belts need to deal with the most intractable business problems. The authors show how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service with corporate vision, mission, and key strategies.

* Tools for estimating quality project cost on a project by project basis
* A complete guide to understanding and writing financial reports
* Methodologies for leading multiple projects
* Problem-solving tools like Design for Six Sigma and TRIZ

Preface
Acknowledgements

Part I : The Six Sigma Management System
Chapter 1 : Introduction to Six Sigma
Chapter 2 : Foundations of the Six Sigma Management System
Chapter 3 : The Leadership Modes
Chapter 4 : Insights into Six Sigma Leadership
Chapter 5 : Six Sigma Management System Case Study

Part II : Six Sigma and Lean
Chapter 6 : Six Sigma and Lean

Part III : Process Improvement Teams and Tools
Chapter 7 : Introduction to Process Improvement Teams
Chapter 8 : Leadership Roles in Deploying Teams
Chapter 9 : Kaizen Teams
Chapter 10 : Lean Teams

Part IV : Six Sigma Teams, Methodology and Tools
Chapter 11 : Introduction to the DMAIC Process Improvement
Chapter 12 : Define Phase
Chapter 13 : Measure Phase
Chapter 14 : Analyze Phase
Chapter 15 : Improve Phase
Chapter 16 : Control Phase
Chapter 17 : DMAIC Summary
Chapter 18 : DMADV

Part  V : Six Sigma Impact Measurement
Chapter 19 : Financial and Performance Measurement

Part VI : Supplemental Information
Chapter 20 : Innovating Breakthrough Solutions
Chapter 21 : Measurement System Analysis in Non-Manufacturing Environments

Index

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