The Handbook of Maintenance Management, 2nd Edition

The field of maintenance is hard to approach because the language is strange. Now in its second edition and written by a highly acclaimed maintenance professional, this comprehensive and very user-friendly resource introduces the fundamentals of maintenance and allows the outsider to understand the jargon. This revision of a classic has been thoroughly updated to include advances in technology and is sure to be found useful by maintenance professionals everywhere.

Introduction
Why Manage Maintenance

SECTION ON PATTERNS

Chapter 1 : Patterns in Maintenance

Chapter 2 : Where’s the Money? Proving Your Case to Management

Chapter 3 : How Assets Deteriorate

Chapter 4 : Estimating Maintenance Budgets for Buildings and Equipment

Chapter 5 : Evaluating Maintenance

Chapter 6 : Maintenance Metrics, KPIs and Benchmarks

Chapter 7 : Evaluating Worker Productivity

Chapter 8 : Budgeting Maintenance

Chapter 9 : Life Cycle Costing

SECTION ON STRATEGIES

Chapter 10 : The Science of Customer Service

Chapter 11 : Reengineering Maintenance

Chapter 12 : Dealing with Contracts

Chapter 13 : In-Sourcing and TPM

Chapter 14 : 5S

Chapter 15 : Guaranteed Maintainability

Chapter 16 : Maintenance Quality Improvement

Chapter 17 : ISO 900X and Maintenance

Chapter 18 : Continuous Improvement

Chapter 19 : Lean Maintenance

Chapter 20 : RCM (Reliability Centered Maintenance)

Chapter 21 : PM Optimization

Chapter 22 : Accounting Issues of Maintenance and Activity-Based Costing

Chapter 23 : Maintenance Information Flow

Chapter 24 : Capturing Maintenance Information

Chapter 25 : Fire Fighting

Chapter 26 : PM (Preventive Maintenance)

Chapter 27 : How to Install a PM System

Chapter 28 : PM Task List Development

Chapter 29 : PdM (Predictive Maintenance)

SECTION ON SUPPORT FOR MAINTENANCE STRATEGIES

Chapter 30 : Preplanning: Projects That Put You in the Driver’s Seat

Chapter 31 : Using Statistics in Maintenance

Chapter 32 : Planning

Chapter 33 : Project Management

Chapter 34 : Estimating Job Duration and Work Standards

Chapter 35 : Maintenance Scheduling

Chapter 36 : CMMS (Computerized Maintenance Management Systems)

Chapter 37 : Maintenance Parts and Supplies

Chapter 38 : Maintenance Vendors

Chapter 39 : Maintenance Stock Room and Inventory Control

Chapter 40 : The Internet and Maintenance

Chapter 41 : How Maintenance Interfaces with Other Departments

Chapter 42 : Elements of Maintenance Leadership

Chapter 43 : Craft Training

Chapter 44 : Special Conditions, Challenges and Strengths

Chapter 45 : Special Issues of Factory Maintenance

Chapter 46 : Special Issues of Fleet Maintenance

Chapter 47 : Special Issues of Building Maintenance

Chapter 48 : Special Issues of Field Service

Glossary
Resources
Index

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