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Training Within Industry, by Donald Dinero, explores a crucial piece of a Lean initiative that has been overlooked throughout U.S. industry. The Training Within Industry (TWI) program — developed by the United States during World War II — has been used by Toyota for decades! This powerful program standardizes training processes and assists front-line supervisors in teaching new operations to workers quickly and effectively.
Dinero completely explores the history and application of the four modules that compose TWI:Job Instruction — in which employees are trained to perform their tasks as quickly as they are capable with minimal waste; Job Methods — in which employees are taught how to improve their processes using existing resources; Job Relations — in which personnel problems are solved in an analytical, non-emotional manner so that employees are focused on a stated objective; and Program Development — in which robust training plans are developed to meet the particular needs of a specific plant.
Readers of Training Within Industry will see that standardized work imparts measurable continuous improvement because it sets a baseline. It establishes a framework for efficiency and innovation.
In addition, the book includes a CD containing the text of original TWI bulletins issued by the U.S. government in the 1940s.
Unique and Compelling Features and Benefits:
Provides a key to successfully implementing Lean Thinking
Provides basic knowledge without any non-valued added material
Applies to all positions in all industries
Time tested - has been used for over sixty years and is still successful
Foreword
Acknowledgments
Introduction
Part 1 : History, Benefits, and Characteristics of TWI
Chapter 1 : Benefits of the TWI Programs
Chapter 2 : A Brief History Outlining the Principles of TWI
Chapter 3 : Why TWI is A Foundation of Lean Thinking
Chapter 4 : Characteristics That Made and Sustain TWI's Success
Part 2 : The Evolution of Each TWI Program
Chapter 5 : How TWI Developed the Job Instruction Program
Chapter 6 : How TWI Developed the Job Relations Program
Chapter 7 : How TWI Developed the Job Methods Program
Chapter 8 : How TWI Developed Program Development
Part 3 : Delivering the Method for Each Program
Chapter 9 : Delivering Job Instruction
Chapter 10 : Delivering Job Relations
Chapter 11 : Delivering Job Methods
Chapter 12 : Delivering Program Development
Chapter 13 : Continually Developing TWI - Where Do You Go From Here?
Appendix A : Timeline of TWI
Appendix B : Job Relations Manual Reference 4 : A Way of Looking at the Supervisory Job
Bibliography
Index
About the Author
Bulletins included on CD:
1 : Training Workers to Meet Defense Needs
2 : Tying-In Pre-Employment Training with On-the-Job Training
3 : The Training Within Industry Program
4 : Developing All-Round Skilled Craftsmen Through Apprenticeship
5 : Expanding the Managerial Organization
6 : Strengthening the Managerial Organization
7 : How to Prepare Instuctors to Give Intensive Job Instruction
8 : Training Aids
9 : Training Production Workers
10 : Upgrading
11 : Increasing War Production Through Employment of Women
12 : Safety on the Job for the New Employee
13 : Supplementary Instruction for Upgrading
14 : How to Improve Job Methods
15 : How to Improve Job Relations
16 : How to Meet Specific Needs
17 : How to Select Supervisors - A 6-Step Program
18 : Introducing the New Employee to the Job
19 : How to Instruct a Man on the Job
20 : Management and Skilled Supervision
21 : How to Get a Plant Training Plan into Action
22 : How to Get Continuing Results from Plant Training Programs
23 : Improving Supervisors Knowledge of the Work
24 : Keeping Supervisors Informed About Their Responsibilities
25 : How Training Can Be Done - Methods, Aids