Managing for World-Class Quality : A Primer for Executives and Managers

Schecter contends that proper attention to the quality function in American industry can result in enormous economic benefits to companies, and can help prevent recessions in the US. In this volume he presents information in such a way as to help the manager understand the concept of quality.

About the Series
Preface

Chapter 1 : Introduction to Quality
Chapter 2 : Managing for World-Class Quality
Chapter 3 : What is Quality?
Chapter 4 : The Quality Function and Chief Executive Officer
Chapter 5 : Better Products at Lower Costs
Chapter 6 : Communications and the Process
Chapter 7 : Control Chart Fundamentals
Chapter 8 : Corrective Action
Chapter 9 : Fundamentals of Sampling
Chapter 10 : Beyond Statistical Process Control
Chapter 11 : Quality Control and High Technology
Chapter 12 : Controlling Vendor-Supplied Items
Chapter 13 : Quality Control Circles
Chapter 14 : The Role of the Audit Function
Chapter 15 : Reliability in New Product Planning
Chapter 16 : Epilog : Where Do We Go from Here?

Index

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